Embrace the red

OKRs

One of the biggest success factors for OKRs is culture. A healthy team culture of trust is fertile ground for successful OKR implementations. One of the core principles is to “embrace the red” in OKR reviews.

It’s important to celebrate what teams are doing well. At the same time, learning and growth happens in areas that are blocked or need attention. As teams create new categories, targeting new audiences and inventing new products, there will always be aspects that need to improve, i.e. show up red on the OKR scorecard. The red key results are the opportunity to improve the eventual outcome as soon as possible.

It is easy to slip into a mentality that suggests anything in red is negative – and uncomfortable to address. Focusing on red key results will generate the fastest growth. It opens up the path to improvement, growth and scale.

Once you “embrace the red” OKRs shift from a performance management tool to a learning device that facilitates impactful conversations about what teams learn as they build, launch and operate products.

Image: Engine start button on Unsplash

My new blogging machine

Technology / Tips and Tricks

A few months ago I tried out ChromeFlex. This is a version of ChromeOS that’s easy to install on traditional laptops. I had an old Surface Pro 3 machine which was collecting dust. It just waited for me to carry it to electronics recycling. As it turns out, ChromeFlex gave it another lease on life. The installation was easy. You create a bootable USB drive via a Chrome browser extension. Then you can choose whether you want to just try (boot from USB drive) or go all in(wipe machine and install ChromeOS for good).

The whole process took less than 30 minutes. Booting from pressing the on/off button to entering your Google ID to enter the machine takes 20 seconds. And then you are ready to go. The gist of ChromeOS is that everything runs in a browser. My nearly nine year old Surface Pro can watch YouTube, I can use the web version of WhatsApp, of course manage my email, run Microsoft Office in the browser (even inking in OneNote works without problems), … and last, but not least, write blog posts without problems. I have a dozen browser tabs open without any performance issues. There are some UI glitches on YouTube, but nothing that makes YouTube unusable.

The wonderful thing about this approach are the limitations. There is not an unlimited amount of apps and configurations, and one has to get a bit creative on how to get things done. For example: How do I get images from my phone into my blog, while converting from Apple’s HEIC image format to JPEG. It took me a while, but now I know that …

  • selecting the relevant photos on my phone, …
  • uploading them to Google Photos to then …
  • download as JPEG and …
  • upload into the WordPress Media Library

does the trick. Sounds complicated? It is. But WordPress is partially at fault, because I have not managed to understand how I could upload photos from my phone to my self-hosted WordPress instance. Somewhere between my phone, my host and my WordPress installation the system breaks. The workflow above is cumbersome, but it works. And it works on my new/ old machine. Because it is so limited, it takes out the complexity that comes with having degrees of freedom. Besides, creativity thrives under constraints. And ChromeOS has just the right amount of constraints while getting the basics (i.e. speed, speed, speed) right.

Long story, short: If you have an old machine lying around, give ChromeOS Flex a shot. It is a lot less complicated than installing a Linux distro … although, ChromeOS is based on Linux itself.

A love letter to my website

Asides

“Not long ago, the web was still the future. It was a big deal for companies to have their own site, much less individuals. Technology evolved. We picked up a few HTML and CSS tricks, discovered the wonders of Flash. We started spinning up our own sites, complete with guest books and visitors counters.

[…]Having my own website says I care about what I do beyond clocking in and out and cashing a paycheck.

[..] In those days, our website was our home. An extension of ourselves. Every day we visited our page, tweaked it a bit here, adjusted something there, stood back and admired it. Our site was a little corner of the internet we could own.”

A love letter to my website – DESK Magazine via Instapaper

Managing Your Career Without a Manager

Asides / Leadership

Interesting post by Saswati Saha Mitra about how to take charge of your career in the absence of a manager/ leader to provide you with direction. Interestingly, the categories she lays out are also good ones to use as a manager to provide guidance to your team:

  • Craft: It was clearly vital to continue expanding my hands-on knowledge of how to do research and communicate its impact. With so many new tools and ideas emerging in our field all the time, I needed to dedicate some time to keeping up with them.
  • Connections: I also wanted to deepen the relationships I was making within WhatsApp and Meta, and to build a strong peer group that could help me learn how to do my job better.
  • Stretch opportunities: These are side projects that might fall outside of my daily remit, but would advance my growth by pushing me to explore new and interesting areas.
  • Organizational intelligence: I wanted to continue deepening my understanding of how Meta works and makes critical decisions.
Managing Your Career Without a Manager | by Saswati Saha Mitra | Meta Research | Medium

The days stack up

Asides

Austin Kleon is reflecting on 15 years of blogging and why he is still excited about it. It’s concise and insightful. His three main points:

  1. To leave a trace
  2. To figure out what I have to say. 
  3. Because I like it.
15 years of blogging (and 3 reasons I keep going)

It’s a short read worth its time. It also contains great quote from Marc Weidenbaum on using writing to figure things out:

Don’t leave writing to writers. Don’t delegate your area of interest and knowledge to people with stronger rhetorical resources. You’ll find your voice as you make your way. There is, however, one thing to learn from writers that non-writers don’t always understand. Most writers don’t write to express what they think. They write to figure out what they think. Writing is a process of discovery. Blogging is an essential tool toward meditating over an extended period of time on a subject you consider to be important.

Bring Out Your Blogs

I don’t write a lot on this blog. Not nearly as much as I’d like to. But over the years there are now 60ish little artifacts that I found interesting to either collect links to or write up myself. It’s a nice little scrapbook that continues to grow over time.

Why We Long For the Most Difficult Days of Parenthood

Asides

Great perspective in The Atlantic about parenting young children by Stephanie H. Murray.

The sociologist Daniel Gilbert once likened a day spent caring for a 3-year-old to a baseball game that remains scoreless until the bottom of the ninth. Fans remember the thrilling moments of the game-winning home run and not much else. […] Hindsight allows us to put suffering into context and recognize the purpose it served in our lives. Hohlbaum likened it to laying bricks in a road: Only after we find out where the path leads are we able to see the purpose each brick served in getting us there. People with grown children have a deeper appreciation for the initial years of parenthood, because they are observing it from a perspective that only time can grant.

There’s no sense in trying to cherish every moment of early parenting as it happens, Graham told me. Too much is going on, and much of it isn’t enjoyable. But keep an eye out for the precious moments amid the tumult and chaos, she said. Do what you can to imprint them in your memory—write them down, or share them with friends. Collect them like gems, so that when your arms are finally free and your eyes are a little clearer, you can turn them over in your hand.

https://www.theatlantic.com/family/archive/2022/10/early-child-parenting-first-years-hardest/671790/

I have a little side blog that is not indexed by Google and that only a handful of people know the URL of. I use it to write letters to my children and select out of the myriad of photos that I’ve taken of them, select the ones that are special. While I haven’t written much in it recently, the above is a great wake up call to spend more time capturing those moments for later.

Using brevity to write better

Writing

For the past few years there has been a meme in the system about document-based cultures. I’m a big proponent of writing as a tool to sharpen thinking. At the same time, documents and writing are only a tool and not the goal in itself. All too often I find myself staring at a 15-pager with little structure and hard to identify key insights.

The hard truth is: It is hard to hold the attention of an audience for 15 pages. But 15 pages is a good start. Take those and turn them into six pages. Six pages that provide enough context, lay out the challenge or opportunity that you are addressing, and what kind of change you want to drive and how. This requires making deliberate decisions on what is important and what isn’t. The goal is not to get as many points across as possible, but to land the few critical points safe and sound. Six pages seem to work well, but it if you can do it in four or three pages, go for it.

Try to optimize not for brevity, but also for readability. Make sure that you use headings and sub-headings to help the reader with a structure. Use bulleted lists, and if the list has an order, use numbered lists. Write your sentences with simple words and avoid complex sentence structure. Form follows function. Do not optimize your sentence structures to fit a word count, but rather make them easy to read. If sentences sound complex, they are. Use features like “Read Aloud” to have your text read to you. Tools like Hemingway Editor also make your text more readable.

Use the spell and grammar check to avoid unforced errors. Do not fiddle with line spacing, font size, spacing or page margins. The defaults work well for 99% of all documents. If you have data, go splurge on a chart.

If there are gems that didn’t make it into the six pages, put them into the appendix. And make the appendix a separate document. Now you have a tight six-pager.

Now turn the six-pager into a one-pager. Boil your message down to one page – still providing sufficient context, easy to read, well-structured, focusing on what change you want to drive and how. Again, do not fiddle with font-size etc. You don’t need it. By now you know your key messages and it rarely takes more than an hour to get the first draft of the one-pager.


Now turn the one-pager into three bullets. They express the essence of what you want to advocate for. When you share your document, put those bullets into the email. Then link to the executive summary and your six-pager. While this takes time, it will improve your ideas. Ultimately, you want to get your reader to the point as fast as possible. Do not make your reader pay for all the good thinking and research that you have done.

Categories for journaling

Asides

Over the past few years, long-hand journaling helped me reflect and think through many personal and professional topics. Ofir Sharony offers a nice framework to establish a journaling routine.

“Start by shutting down all interruptions: disable Slack mentions and email notifications, place your phone out of sight, and enter your flow by wearing your noise-canceling headset. Once you feel focused, go over today’s calendar, skim through your to-do list, and reflect [on one or more of] on the following:

1. Creations: What did you create today?

2. Decisions: What were the top decisions you made today?

3. Insights: What interesting ideas did you or others raise today?

4. Challenges: What were the main challenges you faced today?

5. Tomorrow: How do you make the most of tomorrow?”

Leadership journal: become an inspiring leader | Medium

It’s a nice structure and allows us to process what happened today to learn and improve for tomorrow. Little by little.